Frequently Asked Questions


Where can I buy Luxxus?
Please check our homepage for current dealers of Luxxus http://www.luxxus.nl/nl/winkels.

Which devices are supported?
All smart devices with iOS 6.0 and higher or Android 2.2 and higher.

IOS: Compatible with iPhone, iPad and iPod Touch. The app is optimized for iPhone 5.

Where can I download the app?
To download the app, please go to the App Store or Google Play Store.
Search for “Nikkeiluxxus” and follow the installation steps.

For IOS: https://itunes.apple.com/nl/app/luxxus/id725437391?mt=8 

For Android: https://play.google.com/store/apps/details?id=com.gzgamut.nikkeiluxxus

There suddenly occurs a message in the application which indicates that there needs to be entered a password.
In case you do receive this message, kindly press the small, blue button on the backside of the gateway for about 8 seconds until both LEDS go out. Now your gateway is reset and you do not have to enter a password again . You may use your light bulbs again now.

Can I control Luxxus from multiple devices?
Yes this is possible, the settings can be exchanged between different devices so you all devices have the same configuration.

How many bulbs lamps can I connect to one gateway?
32 bulbs can be connected. To connect more, simply connect another gateway.

Can I use the lamp with a dimmer?

No, the lamp cannot be used with a dimmer. The use of a dimmer may result in a non- or poorly functioning product.